REFUND POLICY RETURNS & EXCHANGES POLICY We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met: All items must be in their original packaging with product tags intact All items must be unworn, unused, unwashed and in its original condition Footwear should have no scuff marks on its outsole Originals receipts would need to be included All items would need to be purchased originally from India If none of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us. VALIDITY FOR EXCHANGES & RETURNS (Lingerie And Boutique Item Are Not Return. Only Product Is Damage then Return Available Also Its Provide Compulsary For Video Of When Package You are Open..All Images Are Reference Purpose Only)All exchanges and returns would need to be raised within 5 days of the invoice date for India orders, and 7 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within India through our online portal at Royalin Refund is given by customer bank account Or UPI .